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Services For You: Liquor Manufacturer / Representative


Plans

Risk-Based Licensing Plans

Under risk-based licensing, the Registrar of Alcohol and Gaming may require that a licensee prepare one or more plans to address areas of risk identified during the assessment process. Below is a complete list of these plans and their descriptions, as approved by the AGCO Board specifically for this purpose:

Safety and Security Plan Mandate

A plan designed to protect the safety and security of patrons, staff, public authorities and others in and around the licensed establishment, as well as to deter and/or minimize the harm caused by activities and incidents in and around the establishment that may tend to threaten public safety. The plan will identify best practices, policies and other requirements that will be adopted by the licensee to help provide a safe and secure environment.

This includes reasonably addressing such issues as safety and security protocols, staff training, security personnel, security equipment, lighting and sightlines, patron management, emergency plans, disorderly conduct in and around the establishment, weapons, and other general safety and security issues.

Compliance Plan Mandate

A plan designed to ensure that the licensed establishment is operating in compliance with the overall liquor licensing regulatory regime in place in Ontario, helping to protect the public-at-large, as well as the licensee, from potential harm caused by breaches. The plan will identify best practices, policies and other requirements that will be adopted by the licensee in efforts to achieve specific and general compliance goals, with a primary focus on the regulatory requirements that are specific to liquor sales licensees set out in Regulation 719 under the Liquor Licence Act.

This includes reasonably addressing such issues as minors, intoxication, advertising and promotions, liquor stocks, staff training, house polices, patron management, hours of service, food service, activities permitted at the establishment, and other general compliance issues.

Nuisance Mitigation Plan Mandate

A plan designed to address and/or minimize potential negative impacts that the licensed establishment may have on the local community. The plan will identify best practices, policies and other requirements that will be adopted by the licensee to ensure the licensed establishment is operating as a good and responsible neighbour.

This includes reasonably addressing such issues as noise, patron management, litter, disorderly conduct in and around the establishment, exterior line-ups, staff training, house policies, closing procedures, activities permitted at the establishment, outdoor licensed areas, and other general nuisance issues.

Patron Control Plan Mandate

A plan designed to ensure that patrons lineup to enter, attend and leave the licensed establishment in as orderly, respectful and responsible manner as possible. The plan will identify best practices, policies and other requirements that will be adopted by the licensee to assist with properly supervising, managing and responding to the activities, actions and behaviour of patrons as they may relate to vicinity in and around the establishment, as well as to the surrounding areas.

This includes reasonably addressing such issues as patron management, exterior line-ups, intoxication, closing procedures, outdoor licensed areas, and other general patron control issues.

Management Control Plan Mandate

A plan designed to demonstrate that the licensed establishment is being operated with honesty, integrity and financial responsibility by creating internal control mechanisms that are comprehensive, verifiable and auditable. The plan will identify best practices, policies and other requirements that will be adopted by the licensee to ensure that the applicable business principles and procedures in place are appropriate and effectively documented.

This includes reasonably addressing such issues as management structure and policies, record keeping, operational and financial reporting requirements, operational and financial audits/reviews, activities permitted at the establishment, and other internal control issues.