In order to work at a charitable gaming site, you may have to be registered first with the AGCO.
Specifically, if you exercise any of the following responsibilities as part of your regular work duties, you will require registration:
- Facilitate game play (e.g. oversee games, explain game rules, handle or pay out cash, etc.)
- Access, repair or modify gaming-related equipment or systems (e.g. to effect repairs or inspect or test equipment)
- Monitor, handle or protect gaming-related assets or money (e.g. count cash, oversee reconciliations, etc.)
- Work primarily in a sensitive area of the gaming site (e.g. surveillance)
- Control or supervise access to the property or sensitive areas (e.g. security)
- Access gaming floor as part of regular work duties
- Establish the policy or strategic direction of the organization or gaming site
Classes of Registration
There are two classes of registration for gaming assistants under the Gaming Control Act, 1992. If you exercise a significant level of decision-making authority or significant supervisory or training responsibilities, then you must be registered as a Category 1 Gaming Assistant. Otherwise, you will be registered as a Category 2 Gaming Assistant.
Individuals who supervise or manage game play or other registered gaming assistants; oversee or coordinate lottery product sales; act as a Director/Department Head (or above); manage compliance issues; or have signing authority to make purchases, enter into contracts or offer employment will most likely need to be registered as a Category 1 Gaming Assistant.
Category 1 Gaming Assistants would include, but are not limited to: table game managers, slot managers, food and beverage supervisors, cage and coin supervisors, security and surveillance managers and supervisors, casino executives, bingo hall managers and lottery retailer managers.
Category 2 Gaming Assistants would include, but are not limited to: dealers, croupiers, cashiers, bingo callers, slot technicians and attendants, and security guards.
If you are unsure whether to apply as a Category 1 or Category 2 Gaming Assistant, please contact AGCO Customer Service or inquire with your employer.
As of January 1, 2015, the registration fee for a Category 1 Gaming Assistant is $300 per year and the registration fee for a Category 2 Gaming Assistant is $165 per year.
For a copy of the gaming registration fee schedule, please visit our
Charitable Gaming Fees page. For more information regarding the new gaming registration fee schedule that came into effect in January 2015, see Information Bulletin No. 74.
Offer of Employment
Anyone seeking employment at a charitable gaming site must have a conditional offer of employment from the site before his or her application for registration will be considered by the AGCO.
Termination of Registration
An operator of a gaming site is required to inform the Registrar in writing, within 5 days, of employees whose employment has been terminated and the effective date of termination. Upon termination of registration, the employee is required to surrender his/her AGCO photo identification card.
For information regarding change of name, address, renewals and other related information, please visit our
Charitable Gaming Registration
If you wish to apply or renew your registration as a Category 1 Gaming Assistant or Category 2 Gaming Assistant, please complete the forms below and submit them and all other required documentation and fees as directed on the application forms and guide.
New and updated PDF forms on this site can be filled-in and saved locally to your PC. This updated feature preserves all of the information you have filled in, however, version 6.05 or later of Adobe Reader® is required. Download Adobe Acrobat Reader®
Important Application Reminders
- For PDF forms completed online or offline, please ensure ALL the input information has printed out on your application.
- For PDF forms filled-in by hand, please ensure you PRINT legibly in ink.
- Please ensure ALL required questions are completed. Incomplete, improperly completed or unsigned applications will be returned to applicant.
- Do not email application forms. Mail application(s) along with ALL supporting documents to:
Alcohol and Gaming Commission
Licensing and Registration Branch
90 Sheppard Avenue East, Suite 200
Toronto, Ontario M2N 0A4
Please read the "Instructions" portion of the application(s) for supporting document requirements.