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What We Do: OLG Lotteries


Lottery Retailer Manager

If you work for a business or organization that sells lottery products to the public on behalf of the Ontario Lottery and Gaming Corporation (OLG), you may need to be registered with the AGCO.

New Registration Classes

On June 1, 2012, changes to the regulations under the Gaming Control Act, 1992 (GCA) came into force as part of the Ontario government’s initiative to modernize gaming and enhance flexibility for gaming operations in the province.

Among the changes, a streamlined registration scheme has been introduced which both reduces the number of registration categories from 24 to seven and allows individuals and businesses to supply goods and services across all gaming sectors without having to obtain separate registrations.

As a result of these changes, the category of registration previously called “Lottery Retailer Manager” is now contained within the new class called “Category 1 Gaming Assistant”.

Individuals who exercise a significant level of decision making authority or have significant supervisory or training responsibilities with respect to the sale of lottery products must be registered as a “Category 1 Gaming Assistant”. This could include overseeing or coordinating lottery product sales, managing compliance issues or having the authority to sign any agreement or contract with the OLG.

As of June 1, 2012, anyone registered as a “Lottery Retailer Manager” will be automatically deemed to be registered under the “Category 1 Gaming Assistant” category. No action is required on the part of the registrant. New certificates will be issued as registrations are renewed.

If you are a “Lottery Retailer Manager” and wish to renew your registration, please complete the forms below as a “Category 1 Gaming Assistant” and submit them and all other required documentation as directed on the application forms and guide.

Please note that the offer of employment section of your application must be signed by your employer.

For more information on the changes to the GCA, please see PDF in popup window  Information Bulletin No. 69 – Changes under the Gaming Control Act, 1992.

Risk-Based Registration

The AGCO employs a risk-based approach to the processing of applications for gaming registrations. For more information about risk-based registration, please see PDF in popup window  Information Bulletin No. 68 - AGCO Implements Risk-based Registration to Process Gaming Registrations.

Related Links

For more information regarding, change of name, address, ownership structure, renewals and other related information, please visit our OLG Lottery Registration OLG Lottery Registration page.

Application Process

PDF Instructions

New and updated PDF forms on this site can be filled-in and saved locally to your PC. This updated feature preserves all of the information you have filled in, however, version 6.05 or later of Adobe Reader® is required. external link in popup window Download Adobe Acrobat Reader®

Application Forms

Important Application Reminders

  • For PDF forms completed online or offline, please ensure ALL the input information has printed out on your application.
  • For PDF forms filled-in by hand, please ensure you PRINT legibly in black ink.
  • Please ensure ALL required questions are completed. Incomplete, improperly completed or unsigned applications will be returned to applicant.
  • Do not email application forms. Mail application(s) along with ALL supporting documents to:

    Alcohol and Gaming Commission
    Licensing and Registration
    90 Sheppard Avenue East, Suite 200
    Toronto, Ontario M2N 0A4

Please read the "Instructions" portion of the application(s) for supporting document requirements.